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AeM Gestoría

Privacy policy

How we collect, use and protect your personal data, in line with EU GDPR and Spanish LOPDGDD.

Last updated: 1 June 2026

At Costa del Sol Real Homes SL (hereinafter, "AEM Asesoría") we are committed to protecting the privacy of the personal data we process. This policy explains what we collect, why, how long we keep it, with whom we share it and the rights you have.

1.Data controller

  • Name: Costa del Sol Real Homes SL
  • Tax ID (CIF): B67844084
  • Address: Avenida de Ciudad de Melilla 62, Local 3A, 29630 Benalmádena, Málaga, Spain
  • Phone: +34 675 047 256
  • Email: info@aemasesoria.com
  • Data Protection Officer (DPO): not legally required for our activity; data protection communications can be addressed to the email above with the subject line "Data Protection".

2.What data we process

  • Identification data: name and surname, nationality, passport or NIE number, date of birth.
  • Contact data: email, phone, postal address.
  • Immigration file data when you contract a service: administrative status, criminal record, family ties, education, employment history.
  • Browsing data: IP address, device type, browser language, pages visited (aggregated and anonymous, unless specific consent).

3.Processing purposes

  • Reply to your enquiries via form, email or WhatsApp.
  • Provide the services you contract.
  • File your applications before the relevant administrations.
  • Send informational communications about regulatory changes relevant to your case, only if you authorise us.
  • Comply with legal obligations (invoicing, taxation, anti-money laundering).
  • Improve the website through aggregated, anonymous metrics (Plausible) only if you accept analytics-cookie consent.
  • Performance of a contract (Art. 6(1)(b) GDPR).
  • Consent (Art. 6(1)(a) GDPR) for marketing or analytics cookies.
  • Legal obligation (Art. 6(1)(c) GDPR).
  • Legitimate interest (Art. 6(1)(f) GDPR) to answer pre-contractual enquiries and secure the Site.

5.Retention periods

  • Pre-contractual enquiries: up to 12 months from last contact.
  • Client data: for the duration of the contractual relationship and, once finished, for legal prescription periods (up to 6 years for commercial obligations and 4 years for tax obligations).
  • Marketing data: until you withdraw consent.
  • Anonymous browsing data: as per cookie policy.

6.Recipients

Your data is not shared with third parties except where legally required or necessary to provide the contracted service. We may share data with Spanish public administrations (Immigration Offices, National Police, Social Security, Tax Agency, town halls), banks for payment processing, and technology providers acting as processors under contract (hosting, email, document management).

No international transfers outside the European Economic Area, except to technology providers offering adequate guarantees (Standard Contractual Clauses approved by the European Commission).

7.Your rights

You can exercise the following rights at any time:

  • Access
  • Rectification
  • Erasure ("right to be forgotten")
  • Restriction of processing
  • Portability
  • Objection
  • Not to be subject to automated decisions with legal effects

To exercise these rights, email info@aemasesoria.com indicating the right and including a copy of your ID.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

8.Security measures

Costa del Sol Real Homes SL applies appropriate technical and organisational measures (encryption in transit and at rest, access control, audit logs, backups) to ensure a level of security appropriate to the risk, in line with Article 32 GDPR.

9.Changes to this policy

We may update this policy to reflect regulatory or process changes. The current version is always published on this page, with its date of last update at the top.